Available in full Bengali

G13 Terms & Conditions – Full Details on Account, Payment & Gaming Policies

Please read these terms and conditions carefully before using the g13 platform. We've written everything in plain, simple language so there's no room for confusion.

Last Updated: January 2026 Published in Bengali Estimated read time: ~8 minutes

Key Highlights of Our Terms & Conditions

These Terms & Conditions constitute a legally binding agreement between you and g13

Account Eligibility

Only Bangladeshi citizens aged 18 or above may open an account on g13. Each individual is permitted to hold only one account.

Transparent Payment Policy

No hidden fees on bKash, Nagad, or Rocket. Deposits are instant and withdrawals are typically completed within 5–30 minutes.

Bonus Terms & Conditions

Wagering requirements for each bonus are clearly stated. Misuse of bonuses may result in account suspension.

Fair Gaming Guarantee

All games on g13 are RNG certified. Outcomes are completely random and verified by an independent third party.

Data Protection

Your personal data is secured with 256-bit SSL encryption and is never shared with any third party.

Responsible Gaming

Self-exclusion and deposit limit tools are always available. g13 is committed to responsible gaming.

By accessing or using the g13.fun platform, you are considered to have accepted these terms and conditions. They constitute a legally binding agreement between you and the entity operating g13. If you do not agree with any of the terms, please refrain from using the platform.

1Account Registration & Eligibility

1.1 Age Requirement

You must be at least 18 years old to open an account on g13. Minors are not permitted to register under any circumstances. g13 reserves the right to request age verification documents at any time and may temporarily suspend an account until verification is complete.

1.2 One Account Per Person

Each individual, household, or shared device/IP address may operate only one account. If multiple accounts are detected, all accounts will be closed and all balances may be forfeited.

1.3 Providing Accurate Information

You must provide your real name, mobile number, and other accurate details at the time of registration. g13 reserves the right to close any account found to have submitted false or incorrect information.

Please Note: You are responsible for the security of your own account. Never share your password with anyone. g13 will never ask for your password or OTP.

1.4 Account Security

You are responsible for all activity on your account. If you suspect unauthorized access, contact g13 support immediately. Always use a strong password and update it regularly.

2Payments & Financial Transactions

2.1 Deposits

Deposits on g13 can be made via bKash, Nagad, Rocket, and bank transfer. The minimum deposit is BDT 100. Deposits are generally instant, though network delays may occasionally extend processing time up to 15 minutes.

Payment Methods Minimum Deposit Maximum Deposit/Day Processing Time
BKashBDT 100৳50,000Instant
NagadBDT 100৳50,000Instant
RocketBDT 100BDT 30,000Instant
Bank TransferBDT 500BDT 2,00,0001–3 hours

2.2 Withdrawal

Withdrawals can only be made to a mobile banking account or bank account registered in the account holder's own name. The minimum withdrawal amount is ৳500 BDT. Withdrawals are typically processed within 5–30 minutes.

KYC verification is mandatory for processing large withdrawals (over BDT 5,000). Withdrawals may be delayed if KYC has not been completed.

2.3 Transaction Verification

If a suspicious transaction is detected, g13 may request additional verification. Evidence of money laundering or fraud will be reported to the relevant authorities and the account will be permanently closed.

3Bonus & Promotion Terms

3.1 Welcome Bonus

The welcome bonus is automatically credited after a new member's first deposit. Withdrawals are not permitted until the welcome bonus wagering requirements have been met. Wagering requirements typically range from 3x to 10x the bonus amount.

3.2 General Bonus Terms

  • Every bonus has an expiry date – once it expires, the bonus is automatically forfeited.
  • A promo code cannot be used more than once.
  • Bonuses may only be used by the registered account holder.
  • G13 reserves the right to modify or cancel any bonus offer at any time.
  • If bonus abuse is suspected, the bonus will be forfeited and the account will be investigated.
Wagering Example: For a ৳100 BDT bonus with a 5x wagering requirement, you would need to place a total of ৳500 BDT in bets before a withdrawal can be made.

3.3 Cashback & Reload Bonus

Terms for weekly cashback, reload bonuses, and seasonal offers are specified individually with each promotion. In the event of any conflict, the terms of the specific offer will take precedence over the general Terms & Conditions.

4Gaming Rules & Fair Play

4.1 RNG & Fairness

All games on g13 use Random Number Generator (RNG) technology verified by accredited third-party auditors. Each game outcome is entirely independent and is not influenced by any previous result.

4.2 Game Disconnection

If your internet connection drops during a slots game, it will resume automatically once you reconnect. For Live Casino, any bets placed during a disconnection are generally voided and refunded. However, if the game had already concluded before the disconnection, the result stands as final.

4.3 Game History

All game history is saved under My Account > Game History. Any disputes regarding game results must be reported to g13 Support within 48 hours.

4.4 Sports Betting Rules

In Sports Betting, confirmed bets cannot be cancelled (except via the Cash Out feature). If a match is cancelled or postponed, bets are generally voided and the stake is refunded.

5Prohibited Activities

The following activities are strictly prohibited on g13 and will result in permanent account closure:

  • Creating multiple accounts or operating another person's account
  • Bonus abuse – such as deliberately manipulating bonus conditions
  • Money laundering or use of funds from illegal sources
  • Hacking or use of cheating software on gaming software
  • Unauthorized access to the g13 system or DDoS attacks
  • Collusion with other players
  • Fraud using the g13 name or logo
  • Threatening or disrespecting the support team

Upon detection of any of the above violations, g13 reserves the right to notify the relevant authorities and may pursue legal action.

6Privacy & KYC Verification

6.1 Data Collection

G13 collects information such as your name, mobile number, date of birth, and transaction details during registration and use of the platform. This data is used solely for service improvement and legal compliance. Please read our Privacy Policy for full details.

6.2 KYC Process

For large withdrawals or suspicious transactions, g13 may request KYC (Know Your Customer) verification. This typically requires a photo of your NID, passport, or driving licence. KYC verification is usually completed within 24 hours.

6.3 Data Protection

All your personal data is protected with 256-bit SSL encryption. g13 never sells your information to advertisers or any other third party.

7Account Closure & Suspension

7.1 Closure at User Request

You can close your account at any time by contacting g13 support. Please withdraw any remaining balance before closing your account.

7.2 Closure by g13

In cases of rule violations, fraud, or illegal activity, g13 may close an account without prior notice. Any bonus balance will be forfeited; however, any verified real-money deposits will be returned.

7.3 Self-Exclusion

As part of our responsible gaming commitment, you may request a temporary (1 week to 6 months) or permanent self-exclusion at any time. Creating a new account during an active exclusion period is not permitted.

8Limitation of Liability

G13 will not be liable for any losses arising from the following situations:

  • If a game is interrupted due to a technical error, server downtime, or internet issues
  • Transactions affected by errors or delays on the part of a third-party payment provider
  • If account credentials are compromised due to the user's own negligence
  • If service is disrupted due to force majeure events (such as war or natural disasters)
In the event of any dispute, g13's system logs and records shall serve as the final and conclusive evidence.

9Changes to Terms & Conditions

G13 reserves the right to modify these Terms & Conditions at any time. Prior notice of any significant changes will be provided via app notification or email.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms & Conditions. The latest version is always available on this page.

Last Updated: January 2026 | Version 3.2

10Contact & Dispute Resolution

For any questions or disputes regarding these terms, please contact the g13 support team first. We resolve most issues within 48 hours.

Live Chat
Active 24/7
Email
support@g13.fun
Telegram
@g13official

More Information on Terms & Conditions

g13Reading these terms before joining is essential. We often see players rush through registration and later raise questions about bonuses or withdrawals. We want you to have a clear understanding of everything from the very beginning.

G13 believes transparency is the foundation of trust. That's why we've written these terms in full Bengali — every condition is understandable without any knowledge of English. If any part is unclear, the g13 support team is available to help in Bengali.

Bonuses are our most frequently asked-about topic. Many users assume they can withdraw a bonus immediately upon receiving it — that's not the case. Every bonus comes with a wagering requirement that must be met before any withdrawal is possible. This isn't a rule unique to g13; it's a standard practice across gaming platforms worldwide.

G13 takes account security seriously. Never share your password with anyone – including family members. No g13 staff or representative will ever ask for your password, OTP, or bKash PIN. Anyone requesting this information is a fraudster.

G13 is fully committed to responsible gaming. Gaming should be a source of entertainment, not a primary means of making money. If you feel that gaming is negatively affecting your daily life, please contact g13 support immediately or use the self-exclusion option.

G13's goal is to provide every player in Bangladesh with a safe, fair, and enjoyable gaming environment. These Terms & Conditions exist not to restrict you, but to keep you protected.

Frequently Asked Questions About Our Terms

By registering on g13, you are automatically deemed to have accepted these terms and conditions. Claiming you were unaware later will not be a valid excuse. We strongly recommend reading them before you get started.

Yes. If you skip the bonus, your deposit carries no wagering requirements and you can withdraw at any time. This may be the better option if you prefer to cash out immediately after reaching a certain win amount.

If significant Terms are updated, g13 will notify you via push notification on the app and by email. Keep notifications enabled on the g13 app. The latest version is always available on this page.

If you believe your account has been closed unfairly, you may appeal via Live Chat or email. g13 reviews every complaint impartially and responds within 72 hours.
Done reading the Terms? Get started now

Know the Rules, Join g13 – Play with Confidence

Got the hang of the terms? Register now and enjoy 3,500+ games on g13 with a welcome bonus.

Welcome Bonus Start with BDT 100 via bKash 24/7 Bangla Support
Responsible Gaming Privacy Policy Help Center FAQ About Us
বাংলা