Your privacy is our highest priority. This page clearly explains how your information is used on g13 and where it goes – all in plain language.
We treat your data as a trust — and we operate with that responsibility in mind
All your personal data and transactions are protected with 256-bit SSL encryption. No third party can intercept your information in transit.
SSL SecuredG13 never sells your personal information. No data is shared with advertisers or data brokers.
Sale-FreeYou have the right to view, correct, and delete your data. Simply contact g13 support at any time to submit a request.
Your ControlYour data is stored in internationally certified data centers, with 24/7 security monitoring and regular security audits in place.
Secure ServersUnlike the complex legal language used on other platforms, g13's privacy policy is written in plain, simple English — so everyone can understand it.
Plain EnglishG13's privacy policy follows international data protection standards. Compliance is verified through regular third-party audits.
International StandardsThis Privacy Policy explains g13.fun This policy covers what information is collected while you use the platform, how it is used, and the steps we take to protect your privacy. By creating an account or using the g13 platform, you agree to this policy.
When you create an account at g13, you will be required to provide the following information:
Certain information is collected automatically while you use the g13 platform:
| Data type | What is collected | Why It Is Collected |
|---|---|---|
| Device information | Device model, OS version | To ensure compatibility |
| Log data | Login time, IP address | In Security Monitoring |
| Game Information | Game history, bet amounts | For dispute resolution |
| Payment information | Transaction time and amount | To maintain financial records |
| Browser/app information | Browser type, app version | In Service Improvement |
G13 uses your information only for specified purposes. Your data is never used for any additional or hidden purpose.
Your information is used to create your account, verify logins, and confirm your identity.
Financial information is used to accurately process deposits and withdrawals.
Our support team uses your information to resolve your issues quickly.
Aggregate usage data is analysed to enhance your overall gaming experience.
Security is maintained by detecting unusual transactions or account activity.
Records are retained to meet licensing authority requirements.
G13 never sells your personal information or shares it for advertising purposes. However, data may be shared in the following limited circumstances:
Only the minimum information necessary to process transactions via bKash, Nagad, or Rocket is shared. This information is used solely to confirm the transaction.
Only information necessary for game operation — such as player ID and balance — is shared with game providers like Pragmatic Play, PG Soft, and Evolution. Your name and phone number are never shared.
Information may be disclosed in response to a court order or a lawful request from a government authority. In such cases, only the minimum information required is provided.
G13 does not share your information with any marketing company, data broker, or advertising platform – ever, under any circumstances.
Cookies are used on the g13 website and app. Cookies are small files stored in your browser that help improve our services.
You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.
G13 uses multiple layers of security to protect your information:
All data travelling between your browser or app and g13's servers is transmitted through encrypted channels — the same level of encryption used by banking websites.
An AI-powered system monitors for suspicious activity around the clock. Unusual logins or transactions are detected and blocked instantly.
OTP verification is required for every login and major transaction. This means your account stays protected even if your password is compromised.
Third-party cybersecurity experts conduct regular audits of g13's systems. Any vulnerabilities identified are addressed immediately.
Your data is backed up across multiple servers, so it is never lost even in the event of a technical issue.
In the event of a security breach, affected users will be notified within 72 hours and advised on the necessary steps to take.
As a g13 member, you have several important rights regarding your own data:
You can view your stored data at any time by logging into your account or submitting a request to our support team.
To correct inaccurate or outdated information, please submit a request to g13 support. Corrections are typically processed within 48 hours.
When you close your account, your data is deleted unless retention is required by law.
You may request a copy of your data. Submit a request to Support and it will be provided within 7 days.
You may object to your data being used for specific purposes. Marketing communications can be opted out of at any time.
You have the right to file a formal complaint if g13 fails to protect your data.
G13 is strictly prohibited for minors (under 18). We do not knowingly collect personal information from anyone under the age of 18.
Date of birth verification is mandatory at registration. If age verification fails, the registration cannot be completed. If a violation is discovered later, the account will be terminated and all associated data permanently deleted.
G13 integrates certain third-party services on its platform, each governed by their own privacy policies:
G13 carefully selects third-party services and verifies their privacy standards. However, g13's control over how your data is handled on their own platforms is limited.
G13 does not retain any data longer than necessary. The retention periods for different types of data are outlined below:
| Data type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Compliance |
| Transaction Records | 7 years | Financial Regulations |
| Game history | 3 Years | Dispute Resolution |
| Log files | 90 days | Security Monitoring |
| Support Conversations | 2 years | Service Improvement |
| Cookie Information | Until end of session (essential) | Session Management |
Once the retention period expires, data is automatically and securely deleted.
G13 may update this Privacy Policy from time to time. The method of notification will vary depending on the nature and extent of the changes:
For any questions, concerns, or requests to delete your data related to this Privacy Policy, please contact us:
Many people ask — "Does g13 keep my bKash number safe?" The answer is yes. g13 We never know your bKash PIN or password — nor do we need to. During a transaction, only your mobile number and amount are transmitted, and that too through a fully encrypted channel.
Many people assume online platforms make money by selling user data. That is not the case with g13. Our revenue comes from gaming commissions, not data trading — so selling your information simply has no place in our business model.
When using the g13 app on your mobile, it may request certain permissions — such as permission to send notifications. These permissions are used solely for the purpose they were requested for. No unnecessary access to your camera or contact list is requested.
If you ever suspect that your g13 account has been compromised, change your password immediately and notify Support. g13's security team will take prompt action to secure your account.
Data protection is an ongoing process. g13 Continuously improving its security measures. System updates, security training, and third-party audits are conducted regularly to stay ahead of emerging threats.
One last thing – reading a privacy policy can feel like a chore, but it's the best way to know your rights. g13 wants you to use the platform with full confidence and clarity. If any section is unclear, reach out to our support team for assistance in Bengali.
Already familiar with our Privacy Policy? Go ahead and create your g13 account safely – and enjoy the world's best games.